We are customers of Comcast in the Upper Keys. Your editorial has some incorrect statements as it pertains to our experience.
Yes, there were many more AT&T trucks than Comcast. We were able to talk to a representative every time we called and they gave us the best information available. We have had no issues getting credits for missing service.
Overall, were we frustrated, yes, but overall Comcast did the best they could during trying times
Donna Juriaco, Tavernier