Keys Energy adds paperless option

Keys Energy customers can now request monthly bills via e-mail and help reduce the environmental impact — and cost — of traditional paper bills.

In the Keys Energy program’s first week, 103 customers signed up for the option, writes Julio Barroso, the public utility’s communications and marketing coordinator.

Keys Energy customers wishing to participate can do so by visiting and clicking on the “Online Energy Bill Payment” icon.

Once logged in to the online bill pay page, customers will be able to select from one of three options for receiving their monthly bill: Paperless Energy Bill; Paperless E-Bill with a three-month transitional bill sent via the postal service; or a traditional energy bill sent via the postal service.

Barroso reports that Keys Energy’s online payment option, which has been around longer, has 2,800 participants.

Keys Energy serves 27,000 customers from below the Seven Mile Bridge to Key West.

Florida Keys Electric Cooperative customers also have the option of paperless bills and online payment.

Spokeswoman Rebecca Callahan Newman reports that about 10 percent of the cooperative’s 31,000 customers have opted to go paperless.

There’s a “Pay Your Bill Online” link on the cooperative’s page,

Once registered, she writes, members can choose to start or stop their paper statements. Payment can be made by credit card or bank draft.