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Florida Keys’ 911 is back after one-hour shutdown

The 911 emergency line in Monroe County is temporarily down, the sheriff’s office said. People needing help are asked to call 305-853-3211.
The 911 emergency line in Monroe County is temporarily down, the sheriff’s office said. People needing help are asked to call 305-853-3211. MATIAS J. OCNER mocner@miamiherald.com

The 911 emergency line for the Florida Keys is back up after being down for about an hour Friday, deputies said.

Around 3:40 p.m., the Monroe County Sheriff’s Office posted that the emergency line was down.

After about an hour, authorities said AT&T crews fixed the issue and emergency calls could again be routed through 911.

This is a developing story.

This story was originally published February 21, 2025 at 4:14 PM with the headline "Florida Keys’ 911 is back after one-hour shutdown."

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Devoun Cetoute
Miami Herald
305-376-2026
Miami Herald Cops and Breaking News Reporter Devoun Cetoute covers a plethora of Florida topics, from breaking news to crime patterns. He was on the breaking news team that won a Pulitzer Prize in 2022. He’s a graduate of the University of Florida, born and raised in Miami-Dade. Theme parks, movies and cars are on his mind in and out of the office.