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Letters to the Editor

Why is the Marathon Winn-Dixie closed so long after Irma?

The Winn-Dixie at mile marker 50 in Marathon hasn’t opened since Hurricane Irma struck the Keys Sept. 10.
The Winn-Dixie at mile marker 50 in Marathon hasn’t opened since Hurricane Irma struck the Keys Sept. 10. Keynoter

We’re disappointed that the Winn-Dixie Marathon management has chosen to not keep its loyal customers informed as to if or when the store will re-open following Hurricane Irma. Poor public relations.

We did read that the Winn-Dixie in Tavernier re-opened after remodeling. We did send an email to Winn-Dixie’s headquarters or public relations department and curt response was sent: “No ETA on a reopening.” Again, poor customer service. Possibly some pressure from the media could yield some response? You would expect Winn-Dixie to respond to its loyal customers in a small town. If Winn-Dixie does not respond to your inquiries, maybe publish their lack of interest in serving this area?

Scott Kirby and Maureen Edwards, Marathon

This story was originally published December 22, 2017 at 3:36 PM with the headline "Why is the Marathon Winn-Dixie closed so long after Irma?."